Covid-19 Updates

The latest from UNC Greensboro

General Questions

Is the University closed?

The University remains open and operational with appropriate measures to protect the health of the community. 

Services on campus are substantially reduced. We will be able to support the needs of any students and mandatory staff who remain on campus. As many services and functions as possible will be converted to remote options.

Classes, advising, tutoring, registration for next fall, and student support services are taking place online for our current students.  Orientation staff continue to prepare to welcome our new, incoming class of freshmen and transfer students on a virtual platform. Some staff remain on campus to maintain our grounds and buildings, and attend to necessary projects and services including staff who support those students who remain on campus.

Are there any confirmed cases of coronavirus on campus?

On March 31, UNCG received notice of a positive test for COVID-19 (2019 novel coronavirus) in a non-residential student. In compliance with requirements of the Clery Act, the University provides this emergency notification to our campus community.

The individual was tested, received appropriate medical care, and, after consultation with health authorities, was discharged directly to self-isolate at their off-campus residence. The individual was last on campus on March 19. In accordance with privacy laws and University policy, we will not release any additional identifying information about this person.

We are taking all reasonable precautions on our campus and in our community to best promote the health and safety of our campus community. We are working closely with Guilford County Public Health officials to ensure notifications are made quickly to those who may have come in contact with the student so they can be directed as to their next steps.

It is important that students, faculty, and staff, whether on campus or off, continue to monitor their own health and take appropriate social distancing measures. This is vital to slowing the spread of the virus and protecting the most vulnerable in our community.

How are classes being handled?

Spring 2020 classes were transitioned to online on March 23rd. Our shift to online instruction is being done out of an abundance of caution. This includes summer courses.

UNCG will offer a satisfactory-unsatisfactory option to its students this semester. Students can choose to get grades of satisfactory or unsatisfactory instead of traditional letter grades for the current spring semester. Students must opt in to this option for each course by June 1. Grades of “S” will award academic credit and count toward major, degree, and graduation requirements. The S/U grades won’t be calculated in a student’s grade-point average.

UNCG is also extending the period to withdraw from courses until June 1. Any courses that students withdraw from this semester won’t count toward the UNC System’s cap of dropping four courses over a student’s time in college. Transcripts will note that the spring 2020 semester was affected by the coronavirus pandemic.

Faculty can visit keepteaching.uncg.edu. Students can visit keeplearning.uncg.edu.

Are students still on campus?

Based on state guidance, we have kept a limited number of residence hall spaces open for those who do not have any practical alternative. No student will be left without a viable option. Only students who secured an exception (which included a health screening) from Student Affairs were allowed to remain on campus past Friday, March 20. Details are available here.

See Housing & Residence Life FAQ’s here.

Will dining services and other facilities/services remain open?

Yes, but services on campus will be substantially reduced. We will be able to support the needs of any students and mandatory staff who remain on campus. As many services and functions as possible will be converted to remote options.

Dining hours

Spartan Market will be open Monday through Friday from 11 a.m. to 3 p.m.

Post Office Hours

Monday through Friday 11 a.m. to 1 p.m.

Library Hours

  • Jackson Library: Closed, but available online
  • Music Library: Closed.
  • Book drops opened and collected.
  • Various virtual services opened as listed on the website.
  • Virtual chat directly with a librarian to answer questions or find an expert: 1-5 p.m. Saturday and 1-7 p.m. Sunday
  • Jackson Library Superlab: Closed

Additional hours of operation (until further notice):

  • The Weatherspoon Art Museum: Closed
  • Campus Bookstore: Closed
  • EUC Building: Closed
  • Leonard J. Kaplan Wellness Center: Closed

We will make additional announcements and communicate any changes as quickly as possible and as often as needed.

Will there be access to academic and office buildings to retrieve belongings?

Buildings have been secured as they are during a standard University break. Employees will be required to use ID cards and/or keys to access their buildings and offices.

If you will need to access your building, please make sure that your Spartan Card is set up to allow access.

If you believe your Spartan Card should give you access but does not, please email fowork@uncg.edu or call 336-334-5684.

If you have never requested that your card be set up to allow you access, please complete a request form. Your supervisor will need to authorize the request.

Please do not call the UNCG Police Department to get building access. If you have questions or concerns, please contact your supervisor or department head/chair.

If you have questions or concerns, please contact your supervisor or department head/chair.

What is the plan for Commencement?

To prioritize the health of our students and our shared community, we canceled our May 2020 commencement ceremonies in Greensboro, consistent with UNC System guidance.

We know this is a milestone that our students and families treasure. We are now working to find meaningful alternatives to celebrate this hard-earned achievement for our graduates. This includes inviting our May 2020 graduates to participate in our already-scheduled December 2020 commencement ceremonies.

How can I protect myself and others?

Those students who remain on campus and all UNCG employees should practice smart hygiene and social distancing techniques. More information and guidance is available on the CDC’s website.

Remember to Wear, Wash,and Wait. This includes:

  • Wash your hands for 20 seconds with soap and water or use an alcohol-based hand sanitizer.
  • Avoid close contact with people by remaining six feet apart.
  • Cover your mouth and nose with a cloth face cover when around others.
  • Cover your cough with a tissue or sneeze/cough into your elbow.
  • Do not share food.
  • Disinfect frequently touched objects using a regular household cleaning spray or wipe.
  • Stay home when you are sick and avoid close contact with those who are sick.
  • Avoid touching your eyes, nose, and mouth.
I am a student employee. What do I do?

Student employees cannot be designated as mandatory, but we understand student employment plays a critical role in providing financial support for students’ educational progress while also enabling opportunities for experiential learning. As stated in other recent communications, UNCG remains open and the work of the University continues. Students’ ability to continue to make academic progress while not assuming additional financial burdens remains our priority.

We will hold students harmless from a financial standpoint; if a student is unable to work or no work is available, the student will still be paid for hours they are expected to work. 

Productivity and getting the work of the University done remains a priority. When at all possible, employers should identify alternate projects or tasks that can be completed during this time period by student employees.  A team is currently working to understand the likely financial implications to the University and will work closely with departments to address these issues. 

Federal Work Study
For more information regarding federal work study, please visit the update shared previously. 

Graduate Assistantships – The Graduate School will continue to review and process graduate assistantships.
Special leave provisions provided by the Families First Coronavirus Response Act (FFCRA) are also available to employees. Additional information on FFCRA is available on the HumanResources Website.   
Please contact hrops@uncg.edu with questions regarding the leave provisions and/or compensatory time for mandatory employees or askbene@uncg.edu with questions regarding FFRCA. 

Contract and Grant-Funded Student Positions
The Office of Research and Engagement will work with principal investigators to identify financing if contract/grant funding cannot be used to support the student financial commitments.

Temporary Student Employees – As the Spring semester has ended, student temporary assignments are expiring.  Only time worked by a student should be recorded after May 7. Renewal of student temporary assignments are subject to the HR Action Pause and will be reviewed on a case by case basis by the Student Employment Office.  

Where can I get a face covering? 

The CDC recommends covering your mouth and nose with a cloth face cover when around others. You could spread COVID-19 to others even if you do not feel sick. Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.

Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

The cloth face cover is meant to protect other people in case you are infected. Do NOT use a facemask meant for a healthcare worker.

Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cloth face coverings should—

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

See tutorials on making a cloth face mask on the CDC’s website.

 I have been told to “quarantine” myself. What does that mean? 

Quarantine in general means the separation of a person or group of people reasonably believed to have been exposed to a communicable disease but not yet symptomatic, from others who have not been so exposed, to prevent the possible spread of the communicable disease. The Student Health Services Website has additional answers to questions about self-quarantine on their website

What is considered “close contact?”

Close contact is defined as:

a) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a health care waiting area or room with a COVID-19 case

– or –

b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

What is social distancing? What are congregate settings?

Social distancing means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.

Congregate settings are crowded public places where close contact with others may occur, such as shopping centers, movie theaters, stadiums.

What happens if a person tests positive for coronavirus? Who gets notified?

If a person tests positive for coronavirus, the local health department is notified, and begins the process of determining who is at increased risk and who needs to be notified, as well as any other precautions that need to take place. This is because once someone tests positive, it becomes a public health matter, and different protocols apply. The University would not typically be involved in notification of individuals unless it was at the direction of the health department.

I’m worried about another student being sick in my residence hall. What should I do?

In cases where someone is worried about another student being sick, they can email the coordinator for their particular residence hall with that information. Residence life coordinators are all mandatory staff, and they will be in their buildings throughout this period.  

If we get a case on campus, will the students who were granted the ability to stay on campus be forced to leave dorms/residence halls?

We are planning for a wide range of scenarios in order to best support our students while also following best practices to slow the spread of the virus and keep our community safe and healthy. 

While we work on the specifics of different possibilities, know that should it ever be necessary to tell all students to leave campus, we will work with those who can to make that happen.  We also clearly recognize that not all students have a place they could quickly go to. Importantly, under no circumstances will a student be left without a viable housing option.  We know students have a wide range of circumstances to deal with personally, and we will work with our students no matter what the scenario to help them through.

How can I be tested for coronavirus?

If a medical provider recommends it, students can be tested for the virus with Student Health Services. Students are not required to pay up front, and Student Blue does cover the cost.

I am a student studying abroad. What do I do?

At the direction of the UNC System, we have made the difficult decisions to suspend all study abroad programs that have not yet commenced including study abroad for the fall, cancel Summer 2020 study abroad programs, and where possible and reasonable endeavor to bring students currently studying abroad home.

In making these decisions, the UNC System and UNCG have carefully considered the potential impact of the virus on our study abroad students and their families, both in terms of students’ health and safety, and their academic progress. It is critical we all do our part to slow the transmission of the virus to protect the health of others who may be at elevated risk and to allow the healthcare system to care for those who become seriously ill. Limiting travel is one way the University is actively trying to support this effort.

Because not all situations with students currently abroad are the same, we will work with each individual student to assess their situation and determine if and when exceptions can be made.

We know that our students have been looking forward to an exciting, challenging, and rewarding study abroad experience for many months, if not longer. We are making this difficult decision now because it provides students who have not yet begun their program with a timeframe to make alternative plans for the summer and to continue academic progress, while avoiding additional expense and health risks.

Students should explore UNCG’s Summer School registration, which opened April 1. Course will be taught online, permitting students to take classes from virtually any location. Registration is underway now. Units across campus will work with students to address specific needs in a manner that causes the least disruption possible to plans for on-time graduation.

The International Programs Center (IPC) will be working with departmental program directors to return recoverable costs as soon as possible. Please note this may take some time so we thank you in advance for your patience.

We hope many students will indeed have another opportunity to study abroad during their time at UNC Greensboro. Please contact study abroad advisors with any questions (by email: studyabroad@uncg.edu or by phone: 336.334.5404.

Will I get partially refunded for dining plans, housing, and parking?

Housing and Dining:

We recognize the difficulties that have been created as students have moved out of residence halls, lost access to dining, and dealt with a wide range of individually unique challenges. We know that the financial implications of these changes are significant to many of our students and families. So, UNCG and all 16 other UNC System institutions have determined that students will receive prorated refunds for housing costs and dining plans for which payment has already been received. Refunds will be calculated based on when students without exceptions were required to vacate campus.

Refunds will cover housing costs and dining plans for which payment has already been received. We will communicate directly with students who are receiving refunds. Undergraduate and graduate students are eligible for refunds.

Per UNC System guidelines, housing and dining refunds will be based on calculations that begin on March 21, the day after students who did not receive exceptions to stay on campus were mandated to vacate their residence halls. Housing and/or dining adjustments will first cover any outstanding charges a student may have on their account. Students that have no charges on their account will receive the full adjustment. Payment will be made via direct deposit or a mailed check, depending on how a student’s account is configured.

Housing adjustments began processing on April 3. Most students will receive an adjustment of 44% of their spring housing charges. Dining adjustments were applied to student accounts by April 6. These adjustments need to be done manually due to the uniqueness of individual student’s dining account balances. Dining adjustments will be based on a calculation of a student’s swipe plan and their remaining UNCG “Flex Dollar” balance.

Parking

Parking made refunds based on the approved regulations through March 31. Decisions on additional refunds will be made at a later date.

Faculty and Staff: Those who are not going to use their parking permit and would like to cancel their payroll deduction should return their parking permit to the Parking Office. The permit may be dropped off at the Parking Office’s blue drop box (located next to the Cashier’s window) at the Walker Parking Deck or mailed in.

Because of the uncertainty surrounding the parking refunds, faculty and staff who returned their parking permit by May 8 will have their payroll deduction for parking that was withheld in April, for the month of May, credited back.

Once the Stay-at-Home order is lifted, employees who returned their permits will need to acquire a new permit to park on campus.

I am a faculty or staff member with a Kaplan Center membership. Can I get refunded?

For those who pay via payroll deduction:

While the Kaplan Center remains closed until further notice, we will be stopping your current payroll deduction for the membership. This deduction will remain paused to make up for the time lost due to closure (18 days in March plus the full month of April (30 days) since a deduction was taken at the end of March) and will not be reinstated until the facility is open again.

For those who paid in full for annual period:

While the Kaplan Center remains closed until further notice, we will be extending your current membership for the amount of time lost due to closure.

If you have the following membership on your account:

Locker Rental: If you purchased a spring semester locker, we will be extending your current locker rental for the amount of time lost due to closure.

Towel Pass: If you purchased a spring semester towel pass, we will be extending your current towel pass for the amount of time lost due to closure.

Family Recreation Membership: If you purchased a Family Recreation Membership that extended into the time we have been closed (starting March 14th), we will be extending your current family recreation membership for the amount of time lost due to closure.

When can I return to campus and retrieve my belongings?

We will begin a process of inviting students back to campus when it has been determined that it is safe to do so. Because a “shelter in place” declaration has been issued by the governor, we will need to wait until it has been lifted to invite you back. Until then, the buildings are locked, and only Housing staff and University Police have access to buildings closed during the evacuation period.

When we do invite students back we will set up a reservation system so as to not overload the halls with elevators and maintain social distancing. We will generally do checkouts between 8 a.m. and 5 p.m. Monday through Friday. We will offer a limited number of opportunities later in the process for some Saturday checkouts.

If you have already removed all your belongings and have a key to return, you can come to our office in Jefferson Suites to drop it off, or you can mail it to us at:

Housing and Residence Life
PO Box 26170
Greensboro, NC 27402-6170

Be sure you pack the key securely and add tracking to your postage.

What funding is UNCG receiving from the CARES Act?

As UNCG, the UNC System, and state and federal lawmakers continue to seek ways to provide urgently needed financial relief to students in the face of the COVID-19 pandemic, the US Department of Education has now begun releasing the first wave of Coronavirus Aid, Relief, and Economic Security (CARES) Act funding. In coordination with the UNC System, UNCG is assessing the best mechanisms to deliver these funds to students.

The CARES Act provides $12.56 billion to higher education institutions using a formula based on student enrollment. We expect UNC System institutions to receive a combined amount of approximately $179 million.

UNCG’s allocation is expected to total approximately $18.6 million, of which $9.3 million is specifically reserved to provide students with emergency financial aid grants to help cover expenses related to the disruption of campus operations due to the coronavirus. Eligible expenses may include but are not limited to food, housing, course materials, technology, health care, and childcare related to a student’s college attendance. The remaining 50% will be utilized to partially offset the more than $22 million in expenses and lost revenues associated with the university’s response to COVID-19 and related, on-going operational impacts.

We have established a clear set of guiding principles to help us distribute this money effectively, equitably, and quickly. Our hope is to help our students stay enrolled at UNCG, mitigate financial impacts from COVID-19, and maintain progress toward earning a college degree – a lifelong goal for so many students and families in our community:

  • We will distribute the funds to those with the most significant need and as widely as possible, in keeping with legislative guidelines. UNCG will use a range of financial aid/FAFSA data to assess need while also proactively reaching out through our academic advising team to students who may have dropped or withdrawn from courses in the Spring due to the challenges of moving to online learning or other personal issues.
  • We will create a clear and simple application process so that students and families can seek support easily. Because so many students and families face unique situations, we will also create an online application process to provide grants of up to $500, depending on the situation. This will be shared with students once the application form is available.  
  • We will do this quickly and minimize delays. Awarding of the grants will begin within the next 1-3 weeks. Recipients will see the amount of their grant posted to their student account before it is disbursed. Students are encouraged to sign up for direct deposit on the UNCG Student Account Center to receive their funds more quickly.

To be eligible for CARES grants, students must have been enrolled in Spring 2020, be eligible to receive federal financial aid, and have filed a FAFSA with UNCG. Students who did not file a FAFSA will be given the opportunity to do so. More details on the CARES process, eligibility, and specific criteria are available here. Students (undergraduate and graduate) with questions should email ugdean@uncg.edu.  

While we have already distributed more than $10.5 million in refunds to students for Spring semester housing and dining costs, we are not done seeking financial relief and support for our students. We also continue to distribute funds from our SAFE initiative (Student Assistance Fund for Emergencies.)  Established by our class of 1967, this fund provides immediate relief for students facing unexpected financial adversity. This fund is supported through the generosity of UNCG donors and is administered through the UNCG Division of Student Affairs. Students can apply for funds here. Contributions to this fund are accepted here. We continue to see more needs among our students, so all help is appreciated.  Already we have distributed more than $10,000 from the SAFE fund and are in the process of distributing $50,000 more.

UNCG will continue to actively seek financial support for our students through all means available to us – accessing UNC System resources, securing support from state and federal sources, and activating our generous donor and alumni population to support the needs of our students and families.

How can I apply to receive funding from the CARES Act?

Submit an application at https://cares.uncg.edu.

What does it mean to move into Phase Two?

On Wednesday, May 20, North Carolina Governor Roy Cooper announced that our state will move into the “Safer at Home” Phase 2 of the COVID-19 recovery plan beginning on Friday, May 22 at 5 p.m. The state will be in Phase 2 through at least June 26, and this phase could be extended, depending on state analysis of key public health data and trends across our communities.

This shift means that the overall statewide “stay at home” order is lifted, allowing for more commercial activity. Some forms of commercial activity remain restricted and indoor and outdoor gatherings remain limited. Details on the order are available at our UNCG COVID-19 website.  

For UNCG, this means the beginning of a new stage in our operations – a phased, step-by-step transition from our current state to an increased level of operations, on-campus activity, and preparations for the future.
At this time (and for the week of May 25), nothing changes for most of our employees. Telework should continue and employees should only report to campus if asked to do so by their supervisor. Campus activity for this week remains extremely limited. No events are allowed. The goal is to prepare our campus to be as clean, safe, and ready as possible for a phased return to work and operations.

There are many operational details, protocols, and guidance materials currently being developed. UNCG will share much more over the next week to help provide clarity on key topics (personal protective equipment, screening policies, social distancing, etc.) in close alignment with the latest CDC recommendations for higher education and American College Health Association (ACHA) guidance.   

We will communicate in detail next week.  Please monitor your email and be sure to review these resources once available. We thank you for your patience as we develop a clear, effective set of materials. We hope you understand that we all must be adaptable, and we will do our best to keep you informed as important decisions are made. 

Will summer camps be operating this year?

UNCG is not operating in-person camps during summer 2020. Some programs may be offered virtually. For more information, contact individual camp directors.

For updates on the University’s response to the COVID-19 pandemic, visit the UNCG Novel Coronavirus (COVID-19) Information page.

Youth Program Incidents may be reported following the protocols outlined on the Youth Programs: Reporting page.

Fall 2020 FAQ

Will we be back on campus for the Fall 2020 semester?

There is a great deal of thoughtful discussion and debate about the Fall 2020 semester at UNCG and at universities around the country. While we still have much to consider, UNCG expects to open our doors and arms to our students on campus, in person, this fall.  

We will have to make some realistic adjustments. The safety of everyone in our extended community – especially those most at risk – will be the preeminent consideration in anything we do. But across the UNC System, it is our shared goal to return to campus, while ensuring we are well-prepared for any curve balls that COVID-19 may throw our way. 

UNCG and our sister institutions across the UNC System are exploring a wide range of scenarios. The primary assumption is that being on campus this fall will look and feel a bit different. Processes, procedures, and protocols will have to change based on what we have learned about this virus and the conditions at the time. These changes, for instance, will impact many things – gathering sizes, performances, events, athletics, and numbers of residential students. In short, the most likely options will take a few steps back from a full return to normal.

The ability to implement appropriate protective measures and physical distancing for everyone on our campus will drive our discussions and our decisions as we plan. We know special care has to be taken to protect faculty and staff, students, and members of our community who are at higher risk, and these considerations are fundamentally important to how we approach the Fall and beyond.

We urge students to take steps now to be ready, even if things remain “subject to change.” Fall registration is open and classes are filling up. Please register, talk to your advisors, and maximize the opportunities available this summer in classes that were designed specifically to be online to maintain progress toward your degree – especially if the disruptions this spring have impacted your timeline. Students will have the same grading flexibility and extended deadlines this summer that they do in the current term.

Even once we come back, we expect more students will take some of their classes online. As we discovered, we have the capability to quickly transition a high volume of courses online to help students preserve academic continuity and progress. Moving forward, we will be able to enhance the online experience in terms of both course design and student support services. While we intend to physically be here in the fall, it’s our responsibility to be prepared for any scenario, including the need to once again move to online instruction only. 

Our team is focused on and deeply committed to bringing life and vibrancy back to UNCG’s campus this fall.

Fall 2020 Semester Calendar: https://update.uncg.edu/fall-2020-semester-calendar/

What will the Fall 2020 semester calendar look like?

The academic year will start on time (Semester opens Aug.10; First day of classes: Aug.18).

We will eliminate Fall Break and Reading Day in order to end classes at the traditional Thanksgiving holiday (Nov. 24).

Final exams will be online except for classes that absolutely require certain clinical assessments or lab-based work (Nov. 30-Dec. 5).

Commencement will remain on schedule for December 11, with event details to be determined later based on public health mandates and directives.

See the full, detailed academic calendar here: https://update.uncg.edu/fall-2020-semester-calendar/

When will we know for sure what will happen this fall in terms of logistical concerns regarding classes, residence life, dining, and extra-curricular activity?

We are currently planning on being on campus this fall, and we hope that our students and their families will plan that way, too. Since this is a complex situation and new information becomes available each day, we are planning for any and all contingencies. Our ultimate goal is for our students to continue to make academic progress, whether they are entering their final semester or just starting their college journey. With that in mind, we will be ready to change direction at any point should it be necessary, and we will do everything we can to keep you informed along the way. 

What about Fall 2020 Study Abroad and international travel?

Study abroad for the Fall 2020 semester will be suspended.

The decision about whether to proceed with fall study abroad was a difficult one to reach. In the end, we took into careful consideration important factors including the elevated international travel warnings issued by the Centers for Disease Control & Prevention and the U.S. Department of State. We also considered the continued rise in COVID-19 related cases abroad, the related increased health, safety and risk concerns for our students, and the unreliable infrastructure capacity worldwide to respond to the pandemic.

Based on these considerations, the University has decided to suspend all undergraduate exchange programs for the fall term administered through the International Programs Center (IPC), and students have been notified by email.  In addition, all other international travel involving undergraduates has also been cancelled.

 We must place the health and safety of our students above all other considerations. Please know that the IPC will support the students and help them understand their options going forward. For some, deferring their exchange opportunities to the spring may still be an option even if it is unclear at this time what the landscape will be by then. Students who still have questions have been advised to reach out to their Study Abroad advisor for clarification.  

We are making this decision now so that our academic units will be in a better position to plan alternate academic opportunities for our students, and so that students will have more time to consider their options for fall courses. We appreciate that as a precaution many of them have already pre-registered for courses here at UNCG and applied for housing. We are encouraging those who have not yet registered, to do so now, and we ask your help as their academic advisors.

As previously communicated, all student international travel (including experiential, study abroad and other group travel program) activities for the summer 2020 term are cancelled. Further, we continue to strongly recommend that all non-essential international and domestic employee travel be avoided until at least June 30.

 We will continue to re-evaluate this travel policy and all related academic decisions as the COVID-19 pandemic unfolds. If you have any questions, feel free to send them to the IPC staff or to studyabroad@uncg.edu

What can students expect in preparing for the Fall 2020 semester?

Classes, advising, tutoring, registration for next fall, and student support services are taking place online for our current students.  Orientation staff continue to prepare to welcome our new, incoming class of freshmen and transfer students on a virtual platform.

FAQ for Families

How has the university responded to the pandemic?
  • During our initial response to the virus,  we activated our Emergency Management Action plan, led by our talented emergency management staff. 
  • We have built on that foundation to create a structure that helps us to ensure that we have the latest information, can share that information across campus, can make well-informed decisions (quickly if need be), can monitor the status of the virus on our campus and in our community, and can ensure we are taking the appropriate actions to safeguard our employees and students.  This structure consists of a series of working groups led by individuals with critical expertise. These groups come together routinely to ensure coordination across the campus, and several members of the senior leadership team participate in these meetings as well.    
  • We have close partnerships with our local public health department and county emergency management office.  Our student health staff participate in briefings by the Centers for Disease Control (CDC) and closely collaborate with their peers at our sister UNC institutions.  
  • Our Director of Environmental Health and Safety stays updated on recommendations regarding cleaning protocols and the use of personal protective equipment (PPE), and works closely with our facilities and housekeeping staff to ensure we are following best practices.
  • We have created a comprehensive COVID-19 website that we continually update with fall 2020 semester information and more.
  • We have created a Keep Teaching website to support faculty as they navigate the virtual teaching world.  
  • We have created a Keep Learning website to support students as they navigate the virtual learning world. 
  • We have created a Keep Working website to support staff as they navigate the virtual working world. 
  • The offices that provide direct student support (e.g., Admissions, Financial Aid, the Registrar’s Office, Students First) are still doing so by phone, email, texting, and other virtual means.  
  • The Student Health Clinic remains open for in-person visits, and also is finalizing their ability to provide telehealth appointments.   https://shs.uncg.edu/cc

FAQ for Returning to Work

How long does COVID-19 survive on surfaces?

Research as of April 16, 2020 from the New England Journal of Medicine suggests that the virus can survive up to 72 hours on some surfaces, including plastic and cardboard, but in most instances, the risk of infection resulting from contact with a contaminated surface is unlikely after a few days.  

What about handling objects that could contain the virus, such as mail and paper?

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.  Use good hand hygiene and avoid touching your face to reduce the risk.

Are face coverings required on campus?

Employees are expected to wear a face covering that covers the nose and mouth whenever they are unable to maintain a minimum of six feet of physical distancing, and when interacting with or near others such as in hallways, stairwells, elevators, restrooms, kitchens and when sharing a vehicle and/or riding a Spartan Chariot.

Will face coverings be provided for employees returning to campus?

Yes, departments will be supplied with face coverings for their employees, upon request, through the Veoci system.  

Can I reuse a paper face covering?

Yes, Paper face coverings may be used for days to weeks, depending on the level of use.   

  • Do not attempt to wash or use disinfectant chemicals on a paper face coverings. 
  • Store face coverings in a clean, dry location between uses.
  • Replace face coverings when they become dirty, worn, or restrictive to air flow.
Am I able to bring a face covering from home?

Employees may bring homemade face coverings that cover the mouth and nose if they meet the guidance outlined by the CDC.

Am I at a high risk for contracting coronavirus?

Public health officials have identified people as “high-risk” for contracting COVID-19 and experiencing greater complications as those who meet any of the following criteria or who may care for someone with any of the following criteria:  

  • are over 65 years of age,  
  • have underlying health conditions including heart disease, lung disease, kidney disease, or diabetes,  
  • are pregnant, and/or  
  • have weakened immune systems. 
Can I hang curtains or install a baffle from the ceiling to the top of my cubicle, essentially enclosing it?

Unfortunately, code does not allow fabric to be suspended from the ceiling, ceiling tiles, or ceiling grid.  Fire can accelerate very quickly with their vertical placement. Material such as plexiglass or plywood cannot be installed either.  These can block water flow from a sprinkler head as well as create an incredible amount of smoke and heat in a fire.

Can I cordon off an area, restricting access?

Please contact safety@uncg.edu or call 336-334-4357 for assistance in this matter.  

I need to move some furniture.  Can I place them out of the way in the hall, stairwell, etc.?

Generally, the answer is no.  Most of these areas are constructed to the minimum fire code dimensions and cannot be obstructed.  If you believe the corridor or alcove in question may be wider than the minimum egress requirements, please contact safety@uncg.edu or call 336-334-4357 for assistance in this matter.

Can I prop a door open?

First determine if it is a Fire Door.

Do so by opening the door and looking on the hinge side for a small, vertical label that will indicate if the door is fire rated for a certain length of time.  There are different styles of labels and it may look different than the one in the picture.  Most of these doors will also have an automatic door closer as well. 

Doors that are attached to a Magnetic Hold Open are typically fire rated doors and are allowed to be held open since the magnet drops with fire alarm activation.

If it is a Fire Door, no, you cannot prop it open. If it is not a Fire Door, yes, you can prop it open.

fire door
Example of a Fire Door label
Can I attach a sign to a door?

If it is a Fire Door, no, you cannot attach a sign to the door. If it is not a Fire Door, yes, you can attach a sign to the door.

Can I turn a door that latches into one that can be pushed open?

If it is a Fire Door, no, you cannot. If it is not a Fire Door, yes, you can.